Cutomer Service
NICO & BULLITT is all about you, our client, and how we can increase your online shopping experience. Customer service is very important to us. If there is an item that is of interest to you and we do not have it in your size, please contact us and we will make every effort to get it for you. We take pride in each of our lines and the fact that they come from all over the world. We have gone to great lengths to ensure that everything we offer you is of the highest quality. We hope you enjoy shopping with us as much as we enjoy preparing everything to the very last detail so that it is perfect for you.
PAYMENT POLICY
NICO & BULLITT accepts American Express, Visa, MasterCard and PayPal. Although we make every effort to keep sufficient stock of items listed on our site, there will be times when we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in the total of your order as well as your shipping confirmation.
SHIPPING POLICY
Since your order is so important to us we will begin processing it the very same day it arrives, except on holidays, and we will ship it to you depending on the service you have chosen and the availability of the items.
U.S. Continent
ORDER TOTAL | STANDARD | RUSH | |
$1-12 | $6 | $23 | |
$13-99 | $11 | $23 | |
$100 and up | FREE | $23 |
All Other Countries*
Discounted Shopify Rates calculated at checkout. *The receiver will be responsible for any/all taxes and customs duties. NICO & BULLITT is not responsible for international shipments lost in transit.
PRIVACY POLICY
Your privacy is important to us, so here at NICO & BULLITT we will neither sell disclose your personal information with outside companies, organizations or third parties. We have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. If you forget your password, you can request that it be emailed to your email address. NICO & BULLITT will not give passwords out over the phone, nor will we email them to a different email address than the one used to register. NICO & BULLITT is committed to not only bringing you the finest products and best customer service, but also to keeping your personal and confidential information just that, personal and confidential.
RETURN POLICY
At NICO & BULLITT we hand pick all our products and want to make sure that you are happy with your purchase. If for some reason you are unhappy with your online order and want to return or exchange it, you can do so and we must receive it within 30 days of the date of purchase for a full refund. Return items must be unused, unworn, unwashed and undamaged. After 30 days the return will be in store credit only. In case, of merchandise bought on sale, ALL SALES ARE FINAL. Please note: in-store orders may be exchanged or returned for store credit (no refunds) within 7 days.